Privacy Policy
Privacy Policy of Altai Turismo
1. Data Controller
Altai Turismo (“we,” “us,” or “our”) is the data controller for the purposes of this Privacy Policy.
2. Scope
This Privacy Policy applies to all personal data collected when you visit our website, use our mobile applications, make a reservation, or otherwise interact with us online or offline.
3. Definitions
Personal Data: Any information relating to an identified or identifiable natural person (e.g., name, contact details, IP address).
Processing: Any operation performed on Personal Data, including collection, storage, use, disclosure, or destruction.
4. Categories of Data Collected
4.1 Data You Provide Directly
Contact information: name, email address, telephone number
Reservation details: tour dates, number of participants, special requests
Payment information: credit-card details (note: full card numbers are processed securely by our payment provider and are not retained by us)
4.2 Data Collected Automatically
Technical data: IP address, browser type and version, device identifiers, access logs
Cookies and similar tracking technologies (see Section 7)
5. Purposes of Processing & Legal Basis
| Purpose | Legal Basis (GDPR) |
|---|---|
| 5.1 To process reservations and notify you of changes | Performance of a contract (Art. 6(1)(b)) |
| 5.2 To send you updates, promotions, or marketing offers | Your consent (Art. 6(1)(a)) or our legitimate interests (Art. 6(1)(f)) |
| 5.3 To provide customer support and respond to inquiries | Performance of a contract / legitimate interests |
| 5.4 To improve our website, services, and user experience | Legitimate interests (Art. 6(1)(f)) |
Reservation Data Statement
In order to process your tour booking, we collect your contact information so that we can notify you of modifications, offers, promotions, or cancellations. This data is used internally only; we do not sell or rent your information to third parties. If you wish to have this data deleted after your tour, please contact us at info@altaiturismo.com.
6. Data Sharing & Disclosure
Service Providers: We share your data with third-party service providers (e.g., payment processors, email platforms, analytics tools) solely to perform services on our behalf.
Legal Obligations: We may disclose your data to comply with legal requirements or protect our rights.
No Sale of Personal Data: We will never sell or rent your personal information to third parties.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to remember your preferences, analyze website usage, and deliver personalized content. You may manage or disable cookies through your browser settings, but this may affect site functionality.
8. Data Security & Retention
We implement appropriate technical and organizational measures—such as encryption, firewalls, and access controls—to protect your Personal Data. We retain it only as long as necessary for the purposes outlined above or to comply with legal obligations, after which it will be securely deleted or anonymized.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, rectify, or erase your Personal Data (Arts. 15–17 GDPR)
Restrict or object to processing (Arts. 18–21 GDPR)
Data portability (Art. 20 GDPR)
Withdraw your consent at any time (where processing is based on consent)
To exercise your rights, please email info@altaiturismo.com. We will respond within one month.
10. Children’s Data
Our services are not directed to individuals under the age of 16. If we learn we have inadvertently collected Personal Data from a child under 16, we will promptly delete it.
11. Policy Updates
We may update this Privacy Policy from time to time. The “Last updated” date at the top will indicate when changes take effect. For material changes, we will notify you by email or via a notice on our website.
12. Contact Us
If you have any questions or complaints about this Privacy Policy or our data practices, please contact us at:
Email: info@altaiturismo.com
Thank you for choosing Altaï Turismo. We value your trust and are committed to safeguarding your privacy.